BioOne is committed to protecting the privacy of the users of its website — bioone.org, bioonepublishing.org and bioonecareercenter.org — collectively referred to in this Policy as the “Site.” To inform you of our policy concerning user privacy, we have adopted the following guidelines, which are intended to adhere to the Privacy Shield Framework published by the U.S. Department of Commerce and to the General Data Protection Regulation (GDPR). Please note that these guidelines are subject to change, and any such changes will be included on this page and shall become effective upon their posting on our website. (See “Changes to Policy” below.)
Information BioOne Collects
Personally Identifiable Information (“Personal Information”) is any information that permits the identity of a specific individual to be directly or indirectly inferred. The Personal Information BioOne collects will depend on how you are using the Site. To create a My BioOne account, we collect your name, email address, and password, as well as other information you may supply. In addition, we may collect Personal Information through correspondence you send to us. To enable your access to the Site through your library or institution, we may collect information concerning the institution’s Internet protocol address or other authentication methods, which could, if combined with other information relating to you, constitute Personal Information. We may also collect certain non-personally identifiable information, such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet Service Provider. Unless you provide us with Personal Information, you remain anonymous to us other than by association with an Internet protocol address or other authentication mechanism.
To facilitate your pay-per-view order or subscription payment, third-party vendors collect your name, postal address, email address, credit card details and transactional information via the appropriate payment portal. Further details are provided below.
Security of Information and Personal Data
BioOne is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.
Personal information that you provide (name, email, authentication details, transaction history) is stored in our secure and controlled database. Credit card information is not stored.
We require our third-party vendors to similarly handle highly confidential data according to industry security standards.
The Site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. We have taken the necessary steps to provide a secure server for transmission of sensitive data to and from the Site.
Unfortunately, no information transferred over the Internet is completely secure, and we cannot guarantee the security of data transmitted to us.
Use of the Information
Onward Transfer of Information
Like many organizations, BioOne hires other companies to perform certain services on our behalf, such as payment processing. When we employ a third party to perform these functions, that third party is provided only with the particular Personal Information necessary to provide these services for us, and is prohibited from using Personal Information provided by BioOne for any other purpose.
BioOne’s credit card processors — PayPal and PayTrace — comply with the Payment Card Industry (PCI) Data Security Standard. All inquiries regarding the privacy practices of the Site and third-party vendors may be directed to BioOne by email to helpdesk@BioOne.org.
Except in the following special circumstances, BioOne does not sell or share personal information about or the purchasing history of individual users:
- With service providers with whom we have entered into agreements to assist us with our business operations; or,
- Other third parties if necessary to deliver our services, such as an institution with which you are affiliated.
BioOne will never rent or sell your Personal Information to another organization for marketing purposes. In addition, BioOne shares general usage data in aggregated form so that no Personal Information is identifiable to participating libraries, publishers, and the general public.
Links to Other Sites
When creating an account on the Site, you must consent to the collection and use, in accordance with this policy, of the information you provide to us. Users who supply us with their telephone numbers will only receive telephone contact from us if there is a problem regarding a pay-per-view purchase. Library administrators who provide telephone numbers will only be contacted in connection with BioOne Complete.
Withdrawing Your Consent
You can withdraw your consent to receive marketing email or postal mail at any time by clicking the unsubscribe link at the bottom of email sent by BioOne, contacting us, or selecting your communication preferences in your BioOne account.
Right to Be Forgotten
We may be required to archive your personal information; however, we will not retain personal data for longer than is necessary for the purpose that it was obtained. You have the right to request that we delete your personal information in certain circumstances, i.e., where the purpose for collecting your personal information no longer exists and we are not obligated by legal reasons to retain all or any part of your personal information.
We will not contact you about our related products or services or send you any other communications if you have indicated that you do not want to receive these communications. In this case, your name will be included in appropriate suppression lists.
Changes to Policy
Subject Access Rights
You have the right to obtain a copy of all personal information we hold about you. To request this information, you must submit a written request to helpdesk@BioOne.org.
Right to Request a Correction
You can request that we correct or update your personal data at any time to ensure that your information is accurate and up-to-date. To request corrections, you may either log in to your BioOne account to make the changes, or submit a written request to helpdesk@BioOne.org.
You can request that your personal data be transferred directly to another “data controller” at any time. To request this information, you must submit a written request to helpdesk@BioOne.org.
Dispute Resolution and Enforcement